dialeg

 A:good morning, compuset helpline. melanie speaking. how may i help you?

B:hello, its dave smith here from copyshop. can tell me if youve got any of the x300 ram chips in stock?

A: have you got the item number, please

B: yes, its 15480.

A: just a moment, mr smith, ill just check for you. please stay on the line.

B: sure

A: thank you for waiting. yes weve got 10 of those in stock

B: great. ill come in later this week

A: Can i help you with anything else today?

B:yes, unfortunately, we had a problem with the latest software uptest update you sold us

A: oh, im sorry to heard that