ACT-5

1-troubleshoot problems over the telephone

2-My laptop is broken. Can you repair it?

3-You can download the instructions from the Internet 

4-We use about 50 parts when we assemble a new computer

5-You PC will go faster if you give it a upgrade an 

ACT-6

1-b

2-f

3-a

4-d

5-e

6-c

ACT-7

1-we need a graphic desiner to _____ for our new company.

2-we_give supor___ to user in businesses, offices and at home

3-my job is to hepl solve problems over the phone

4-if the monitor doesn't work __check conection____at the back of the system unit

5-it takes time to in put date into the computerç

6-they a machine on the production line

ACT-8

network administrator7

hepldesk technician-2 

web designer-6

software tester-5

programmer-1

support techinician-3

data entry operator-4

ACT-9

1-helpdesk technician

2-giving suport

3-assemble                                                                                                                            

4-installing

5-giving suport

6-troubleshoot

presentacion wenhao

 

 UNIT ONE VOCABULARI

COMPUTER AND DEVICES

apps - aps

data - data

hardware- hardware

keyboard- teclat

laptor- ordenador

monitor - monitor

mouse- ratoli

server- servidor

sofware- sofware

system unit- sistema unit

BUSINESS SECTORS

banking- banca

business and retail- negoci de venta    

education- educacio

health- vida

hospitality and leisure- hospitalidad

manufacturing- manufacturacio

transport- transport

NUMBERS

ten- deu

twenty- vint

thirty-trenta

forty-coranta

fifty-cint cuanta

sixty-seixanta

seventy-setanta

eighty-bui tanta

ninety-noranta

one hundred- cen

five hundred- cinc cents

one thousand- mil

one thousand five hundred mil cinc cents

IT

assemble-montar

check-corregir

download-descargar

give-pasar

input-entrada

install-instalar

maintain-mentenir

operate-operacio

repair-reparar

solve-resoldre

startup-encendre

test-test

troubleshoot-resoldre

upgrade-actualitzar

upload-pujar

JOBS

data entry operator-operador

helpdesk 

technician: tecnic

network administrator-administrador de red

programmer-progamar

software tester- software

support technican: suport tecnic

web designer- disenyador de pagines

EXTRA

client- client

company- companyia

over the phone- telefon

responsible- responsable

role-paper de roll

skill-habilitat

support-suport

team-equip

 activity 5- listen and repeat. then match the words to the picture

1-keyboard

2-monitor

3-mouse

4-laptop

5-system unit

6-server

activity 6- listen and repeat the words in colour. then copy and complete the sentences

1- data is another word for information.

2-apps are programs you can use on your smartphone.

3-hardware means the physical parts of a computer.

4-software is anothe rword for computer programs.

activyti 7- listen and repeat the words in colour. then match the business sectors in a to the statements in b

1-d

2-f

3-a

4-g

5-c

6-b

7-e

activyti 8- listen and repeat

ten, twenty, thirty, for ty, fifty, sixty, senty, eighty, ninety, one hundred, five hundred, one thousand, one thousand five hundred

activyti 9- write the numbers in your notebook

-563  - 871  -1020  -4413  -1134  -769

Good mornig can help you?

yes, I'm looking for the banking plus exhibit 

That's exhibit number 218/28

Thank you 

Excuse me, Can you tell me where exhibit 345 is? let me check it's an exhibit of apps for the automobile industry. I'ts over there with the blue

I see it, thanks 

I'm interesed in sofware for education 

just a moment... OK you want exhibit numbers 107, 159 and 96. here's  a map to help you

Thank you 

you're welcome, enjoy the day 

bon dia te puc ayudar ?

si, estic mirant el nom de la empresa 

comença en el numero 218/28

gracies

perdona, me pots ayudar a la exhibicio 345, deixam mira, es per apps i automobils industrials 

yo ho vec, gracies 

estic interesat amb el sofware y la educacio

just amb aquet moment.. el numero 107, 159 i 96 et puc ayudar 

gracies 

te espero a aquell dia