ACT-5

1-troubleshoot problems over the telephone

2-My laptop is broken. Can you repair it?

3-You can download the instructions from the Internet 

4-We use about 50 parts when we assemble a new computer

5-You PC will go faster if you give it a upgrade an 

ACT-6

1-b

2-f

3-a

4-d

5-e

6-c

ACT-7

1-we need a graphic desiner to _____ for our new company.

2-we_give supor___ to user in businesses, offices and at home

3-my job is to hepl solve problems over the phone

4-if the monitor doesn't work __check conection____at the back of the system unit

5-it takes time to in put date into the computerç

6-they a machine on the production line

ACT-8

network administrator7

hepldesk technician-2 

web designer-6

software tester-5

programmer-1

support techinician-3

data entry operator-4

ACT-9

1-helpdesk technician

2-giving suport

3-assemble                                                                                                                            

4-installing

5-giving suport

6-troubleshoot